Privacy Policy

Privacy Policy

Introduction

Welcome to Sunset Camel Ride Dubai’s online space! We are dedicated to protecting your privacy and ensuring that your personal information is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website (https://sunset-camel-ride-dubai.terratrek.net), applications, services, or products.

Scope

This policy covers all aspects of your engagement with our digital platforms, including but not limited to:

  • Our official website and any subdomains.
  • Mobile applications developed by Sunset Camel Ride Dubai.
  • Online services and tools provided by us.

Please note that this Privacy Policy does not extend to third-party websites or services linked from our platform. These external sites have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which we process your data when:

  • You use our applications as an authorized user, enjoying the services we offer.
  • You visit our website, whether you’re browsing or interacting with content.
  • We communicate with you via email, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience and personalize our services:

  • Account Information: This includes details required to create and manage your user account.
  • Payment Information: Securely stored data related to transactions, including credit card numbers (masked) and billing addresses.
  • Financial Information: We may collect bank account details for direct payments or financial services we offer.
  • Purchase Information: Details about products or services you’ve bought from us.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, mobile phone numbers, and device tokens.
  • Location Data: Information about your geographical location when you use our location-based services.
  • Feedback: Comments, reviews, and responses you provide to enhance our services.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Information: Details you share about the products or services you’re interested in or have purchased.

Cookies

We use cookies to optimize your online experience:

  • Strictly Necessary Cookies: Essential for navigating our site and using its features.
  • Preference Cookies: Remembering user preferences for a personalized experience.
  • Analytics Cookies: Tracking website usage to improve performance and deliver tailored content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data based on legal requirements and the purpose for which it was collected. Once the need for data retention is satisfied, we securely delete or anonymize it.

Security Measures

Protecting your data is a top priority. We have implemented robust security measures:

  • Employing industry-standard encryption to safeguard data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or targeted at children, and we do not knowingly collect personal information from minors.

Your Rights (Data Subject Rights)

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit the processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or deny certain uses of your data.
  • Non-Discrimination: Be free from unfair treatment based on your exercise of data subject rights.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by mail to our registered address.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, ensuring you are always informed about how we handle your data.

Contact Information

For any questions, concerns, or requests related to privacy, please reach out to our privacy team: